Contact Us

If you have any questions or need some advice, please check our FAQ page.
If you can’t find your answer there please contact our customer service team.


English: +44 20 7220 8181
8.30am - 5.30pm GMT (excl. UK Bank Holidays)
French: +33 3 59 36 04 50
9.00am - 6.00pm CET (excl. French Bank Holidays)
Spanish: +34 931 84 24 14
8.30am - 5.30pm GMT (excl. Spanish Bank Holidays)

Complaints Policy

RationalFX is committed to providing you the best service.

Whilst we do our best to meet your expectations there may be occasions when the service that you receive falls below the standards you expect.

If you wish to raise a complaint, please follow the Complaint Handling Guide's instructions or contact us using the details listed above:

RationalFX Complaints Handling Guide

RationalFX complaint form