Cookie Policy

How does RationalFX web site use cookies?

When you visit any of our websites, we use cookies to remember preferences that you chose when browsing the site in order to provide you with the best experience possible and to count and study the visitors and patterns of people visiting our site which enable us to update and approve our websites based on user behaviour and preferences.

Our Site uses the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Site which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Site, in limited circumstances, where we have a relationship with the referring site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.

Cookie Purpose
Analytics _fbp Facebook analytics cookie
_ga Google analytics cookie
_gac_UA-86046510-1 Google Analytics cookie
_gid Google Analytics cookie
gwcc Google Analytics cookie for when you make a call to us through our website Mailchimp cookie for signup third party cookie
Firstaccess checks to see if this is the first time user has accessed portal
Firstlogin checks to see if a user has logged in for the first time
PLG this is a functional cookie that lets us keep the language of the user across the site.
Lastlogged cookie that stores the amount of time since a user has last logged into the system
Affcode cookie to store the affiliate code from the marketing sites affiliate landing pages
Campaign cookie that stores CTA tracking information when a user clicks it.
sourceTrack Similar to the campaign cookie except this is for Google search tracking
subcod Additional affiliate tracking, e.g. if there is two landing pages, identifies which page they came from
Has_js checks whether javascript is enabled on browser
Cookie preference Cookieconsent_status remembers your cookie preference

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Further information concerning cookies and how to manage them to suit your preferences can be found by visiting or

How can you control the use of cookies from our website?

You have the right to turn off cookies before using our website or at any time while browsing our Site. You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. However, this may prevent you from taking full advantage of the website.

Which purpose and lawful basis do you use for processing of personal data?

The purpose for which we use and process your personal data (excluding sensitive personal data) and the legal basis on which we carry out each type of processing is explained below.

Purposes Legal Basis

To provide you with information and services that you request from us. It is in our legitimate interests to respond to your queries and provide any information requested in order to generate and develop business. To ensure we offer a good and responsive service, we consider this use to be proportionate and will not be prejudicial or detrimental to you.

To send you alerts, newsletters, bulletins, announcements, and other communications concerning Rational FX, legal developments or notifications we believe may be of interest to you. It is in our legitimate interests to market our services. We consider this use to be proportionate and will not be prejudicial or detrimental to you.

You can always opt-out of receiving direct marketing-related email communications by following the unsubscribe link.

As a client send you special offers, new product information we believe may be of interest to you. It is in our legitimate interests to market our services. We consider this use to be proportionate and will not be prejudicial or detrimental to you.

You can always opt-out of receiving direct marketing-related email communications by following the unsubscribe link.

To enforce the terms and conditions and any contracts entered into with you. It is in our legitimate interests to enforce our terms and conditions of service. We consider this use to be necessary for our legitimate interests and proportionate.

To send you information regarding changes to our policies, other terms and conditions and other administrative information. It is in our legitimate interests to ensure that any changes to our policies and other terms are communicated to you. We consider this use to be necessary for our legitimate interests and will not be prejudicial or detrimental to you.

To administer our website including troubleshooting, data analysis, testing, research, statistical and survey purposes;

To improve our website to ensure that consent is presented in the most effective manner for you and your computer, mobile device or other item of hardware through which you access our website; and

To keep our website safe and secure. For all these categories, it is in our legitimate interests to continually monitor and improve our services and your experience of our website and to ensure network security. We consider this use to be necessary for our legitimate interests and will not be prejudicial or detrimental to you.

Where we rely on legitimate interests as a lawful basis, we will carry out a balancing test to ensure that your interests, rights and freedoms do not override our legitimate interests. If you want further information on the balancing test we have carried out, you can request this from our compliance team.

If you do not wish to provide us with your personal data and processing such information is necessary for the performance of a contract with you, we may not be able to perform our obligations under the contract between us.

Rational FX will only use your personal data for the purposes for which we collected it. If we need to use your personal data for an unrelated purpose, we will notify you in a timely manner and we will explain the legal basis which allows us to do so.

Email marketing

For email marketing to an individual subscriber with whom we have not previously engaged as a client, we need your consent to send you unsolicited email marketing.

Where you provide consent, you can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to opt out of receiving email marketing communications from us at any time by:

  • contacting our compliance team using the contact details set out below; or
  • Click the ‘unsubscribe/manage preferences’ link in marketing email communication that we send you. We will then stop any further emails from that particular entity of the company. Please note that unsubscribe links are not included in service or operational emails because you cannot unsubscribe from these emails.
  • If you have an account with RationalFX or Xendpay, login into your account and visit the ‘Manage my preferences’ section.

Your rights under the general data protection regulation (GDPR)

You shall have the right, in accordance with the GDPR, to obtain from us the following:

  • Right of confirmation
    Confirmation as to whether or not personal data concerning you are being processed.
  • Right of access
    Free information about the personal data we store about you at any time and to receive a copy of it.
  • Right to rectification
    Rectification without undue delay of inaccurate personal data about you.
  • Right to erasure (Right to be forgotten)
    The erasure of personal data concerning you without undue delay, subject to Our legal rights and obligations to retain the same.

Right of restriction of processing

Restriction of processing where:

  • you contest the accuracy of the personal data, for a period while we verify its accuracy;
  • the processing is unlawful, and you oppose the erasure of your personal data and request that it be restricted instead;
  • we no longer need your personal data for the purposes of the processing, but do require them for the establishment, exercise or defence of legal claims; and
  • you do not agree with our assessment that the processing is permitted for Our “legitimate interests”, for a period while verification is carried out as to whether those interests override your own interests.

Right to data portability

You shall have the right to have the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format and to have it transmitted to another entity (to the extent that such data was processed by us on the basis of consent or because it such processing was necessary for the performance of a contract).
Additionally, you will have the following rights:

Right to object

to object on grounds relating to your particular situation, at any time, to processing of personal data concerning you, which is based on our legitimate interests. This also applies to profiling based on these provisions;
to object to our processing of personal data for direct marketing purposes. This applies to profiling to the extent that it is related to such direct marketing;
Automated individual decision-making, including profiling
Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you.
If you wish to ask a question about your rights, please contact us on [email protected]

Children’s privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Updates to our policy

Any changes we may make to the above this policy will be updated on our Website and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this policy.

How to contact us

If you have any questions about this Policy or we process your personal data, please contact us in writing to;
Rational Group
Legal & Compliance,
Level 32, One Canada Square,
Canary Wharf,
E14 5AB